Last updated: January 1, 2026
This Privacy Policy describes how DurresCar ("we", "us", or "our") collects, uses, and shares information about you when you use our website at durrescar.com (the "Service"). DurresCar operates as a car rental aggregator in Durres, Albania, connecting customers with international and local car rental companies.
1. Information We Collect
We may collect the following types of information when you use our Service:
- Personal Information: When you make a car rental booking through our platform, we collect your name, email address, phone number, driving license details, and payment information as required by the rental company.
- Booking Information: Details about your car rental reservation including pickup/return dates, locations, vehicle preferences, insurance options, and any additional extras (child car seats, GPS, etc.).
- Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click patterns.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. See Section 6 for more details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and facilitate your car rental bookings with our partner rental companies
- To send you booking confirmations, vouchers, and rental instructions via email
- To communicate with you about your reservation, including any changes or updates
- To improve our website, services, and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations and resolve disputes
- To detect and prevent fraud or other illegal activities
3. Information Sharing
We may share your personal information with the following parties:
- Rental Companies: We share your booking details and driver information with the car rental company fulfilling your reservation. This is necessary to complete your booking and arrange vehicle pickup.
- Service Providers: We may share data with third-party service providers who assist us in operating our website, processing payments, and delivering our services.
- Analytics Partners: We use analytics services (including Yandex.Metrica) to understand how visitors use our website. These services may collect anonymous usage data.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Booking data is typically retained for up to 3 years after the rental period ends.
6. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website performance and user experience
- Enable booking functionality through our partner widgets
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website, including the ability to make car rental bookings.
7. Third-Party Services
Our website integrates with third-party services including:
- LocalRent: Our booking widget partner that processes car rental reservations. LocalRent has its own privacy policy governing data collected through their booking system.
- Yandex.Metrica: Web analytics service used to analyze website traffic and user behavior.
- Google Maps: Used on our contacts page to display our location. Google's privacy policy applies to map interactions.
- Google Fonts: Used for typography on our website.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your data to another service provider
- Objection: Object to the processing of your personal data for certain purposes
To exercise any of these rights, please contact us at [email protected].
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Car rental services require the driver to be at least 21 years of age (or as specified by the rental company).
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Company: DurresCar
- Email: [email protected]
- Website: durrescar.com
- Location: Durres, Albania